IPS News Updates

Invision Community 5 is currently in beta testing for all customers with the Invision Community Classic license. Invision Community Cloud customers can request a private demo to test the latest version. After months of development work, we're pleased to move Invision Community into beta testing, the final phase before its stable release. We'd love your help to find the last few bugs. You can join our Invision Community 5 Beta Testing Club and download the beta onto your test site or request a cloud demo. During the early stages of testing, we've implemented a lot of feedback, and I wanted to show you a few of the key changes we've not discussed in previous …

Long ago, back in the dark ages, forums used the number of posts a member made and how long ago they joined to demonstrate trust and experience. Is simply posting a lot and being a member for a long time the best way to know which community members are experts? And is there a better way? We think so. What makes an expert, and why are they important? Community experts are the keystones to any thriving community. You probably recognise a handful in your community. They tend to be active regularly, are often the first to try and help others with their questions and help set a positive example within the community. Wouldn'…

Forum platforms have a wide range of uses, from helping with support to sharing knowledge, ideation and social interaction. Topics can span years, and once the initial explosion of replies has passed, the topic lives on in local search and search engines for future viewers to discover and get value from. However, it's not always easy to get the best content from a very long topic. You may have noticed that when you come to a topic seeking an answer, some replies are less than helpful. How do I fix my Apple Watch? Like this! It's common to find a lot of social content mixed in with useful replies. Jokes, GIFs and off-topic musings are all gre…

Can you start from a stock Invision Community 5 installation and have it themed, customized, and a new homepage built in under an hour without relying on custom templates and coding? Yes, and Jimi Wikman, a long-time Invision Community customer, did just that in his latest YouTube video. Jimi has over twenty-five years of experience in development and twenty years of experience in graphic design. Invision Community 5 has been in testing for a few months now, and Jimi produced this amazing walkthrough of Invision Community 5's new page editor and theme editor while re-creating his own site. Our vision for Invision Community 5 was to put the power into t…

Invision Community 4.7.19 will be released in November and contains many updates along with the report center improvements. While Invision Community 5 moves through the beta process, I wanted to let you know about all the updates coming in Invision Community 4. I've already spoken about the Report Center updates, which bring more professionalism and compliance to that area, and this blog will outline a few other highlights for the forthcoming release. Dormant Account Login Notification Keeping member accounts secure is a top priority for all community teams, and with data breaches containing usernames and passwords regularly shared on the dark web, it mak…

Welcome to the second video of our sneak peak series! Today we'll be taking a closer look at the new Invision Community interface, including dark mode, accessibility improvements, performance improvements and the mobile layout! Before we begin, I should mention that this is a pre-alpha version of Invision Community 5, so some areas of the design may change before the official release. New traditional header design In our previous video, we showcased our new, optional side panel which formats your navigation into a vertical list. For those who prefer a traditional, horizontal header, here it is! A much more compact header compared to version 4, …

The longest awaited iPhone feature is almost here, native iOS notifications, and we couldn't wait to ensure it is enabled for your Invision Community. Invision Community 4.7.9 is iPhone push notification ready for when Apple release their latest iOS update later this month. This means you'll finally get notifications on your phone, even when you do not have your browser open, to alert you of new content on followed items and more. A feature Android owners have enjoyed for a while. With notifications, you can have an authentic native app experience with built-in Invision Community features such as the manifest editor. The manifest editor allows you to …

The Marketplace is closing on October 30th 2023. If you haven't already read the announcement, please read it first. As our Marketplace prepares to close its doors, we want to ensure a seamless transition for our customers. To facilitate this process, we're introducing a new 'license key' system to allow you to transfer your purchases to the third-party developer website in a privacy-conscious way. On the 'My Purchases' page, you'll find an improved layout displaying each resource you've purchased from the Marketplace. This includes the original purchase date, the expiry date (if applicable) and the current renewal term (if applicable). Additionally, we've …

Invision Community proudly powers the newly launched AI Skills Hub, created by Innovate UK in partnership with PwC! Invision Community 5 offers a broad range of capabilities beyond just classic forums that enables you to build out an entire interactive website with community at its heart, and that is what we did for Innovate UK. The AI Skills Hub is part of the UK’s national push to upskill workers across high-impact sectors like agriculture, construction, creative industries, and transport. With an urgent need for practical, ethical, and industry-specific AI training, the Hub brings together learners, employers, and training providers in one seamless digital environment.…

Courses is a new, lightweight learning platform designed to help you provide a new learning experience for your members. Courses are perfect for requiring your community to read and understand documentation and to deliver training and lessons to your community. Let's take a look at how it works! Instructor led courses are comprised of separate modules, each containing lessons. New courses are created and managed through the AdminCP under Community. Each course has the option to be assigned one or more instructors. Instructors play a crucial role in developing the course content via the frontend, and they are available to assist members throughout the…

We love talking about our big new features, such as GraphQL and Live Topics, but we also like to shine a light on some of the smaller updates we've made to existing applications. In this blog, I'll take you through a few changes to the Download app and an update on our various API integrations. Downloads After the success of the Events and Gallery refreshes, we've brought some of those changes over to the Downloads application. Our Invision Community March '23 release will feature subtle theme updates to bring the Downloads app more in line with other applications. In addition, we have also added a grid mode for files. As in other areas of the platform, y…

Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, a…

Our May update brings Email Bounce Management to our Invision Community cloud platform. In this blog entry, I'll go over what it is, why it's important, and how you can use it when needed. What is it? For those who may not know, an email bounce occurs when an email message is sent and the recipient either doesn't exist (hard bounce) or they have blocked the sender (you!) in a spam complaint (soft bounce). When an email message bounces we block that address at the cloud level so it cannot receive new messages from any community. This is considered good practice for email service providers, and ensures that we maintain a low bounce rate when sending emails on…

We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023. Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we belie…

Over the past several years, you have seen us add many improvements to our platform packages. New features and capabilities leveraging the advanced technology we can offer you have really moved so many Invision Community powered sites into new areas of engagement. We have been investing heavily in our platform resources and have seen hundreds of clients move from classic, self-hosted environments to our platform to take advantage of new features, and the peace that never having to run a server brings them. It's incredible how often the number one reason for moving is never having to utter the term VPS again! Our packages used to limit based on online users…

Invision Community 4.7.19 contains a significant upgrade to the Report Center to improve compliance and professionalism within the reporting workflow. The existing report center functions well enough but lacks some of the more professional tools modern communities need when managing complaints. In previous versions, a member or guest reported a piece of content, such as a comment or topic, which was then handled by the community team behind the scenes, and the report closed when dealt with. It was up to the community team to inform the original content author if any decision was made and to inform those who reported the content of the outcome. The Invision Comm…

Imagine empowering your community members to take real-world actions and instantly see their achievements recognized online. That’s the power of Quests, a brand-new feature coming soon to Invision Community. What are Quests?Quests are a flexible, engaging way to gamify experiences both in-person and online. They’re made up of challenges that members complete to finish a Quest. Each completed Quest rewards your members with badges or other rewards of your choice, fostering deeper connections and continued participation in your community. Real-World ImpactQuests were designed to bridge the gap between in-person experiences and online communities. For example, at an event, a…

As we move closer to releasing Invision Community 5, I wanted to review a few key features I believe your members will love after you upgrade to Invision Community 5. The all-new editor We have to start with the brand new editor, recoded and redesigned from the ground up. The new editor is not just faster and leaner, but also remarkably user-friendly, ensuring an upgraded experience for your members in Invision Community 5. Your members will love the streamlined toolbar that no longer hides buttons on smaller devices. They'll also appreciate the new emoji and icon panel, which allows them to insert over 1,700 icons to enhance their posts. Content boxes, r…

This week, we're excited to preview some of the UI changes which will be included with Invision Community 4.7.8. These changes result in improved performance for Google Fonts and better contrast for accessibility, while also fixing a few bugs along the way. When combined, these small improvements result in a much more polished UI, so lets dive in and take a look at some examples below! Google Fonts Google Fonts are now imported using the latest version of their API, which includes support for font-display:swap. This CSS property prevents FOUT, or the Flash Of Unstyled Text, where fonts would temporarily be invisible if the Google Font hadn't finished downlo…

You've no doubt heard of the term' engagement' many times when designing and managing your community, but what does it mean? Every community is different, but they all share the three main types of engagement. 🚀 Active engagement is centred around creating, including posting, replying, voting, and reacting. 📖 Passive engagement is based around consuming, such as reading, logging in and following content areas that interest them. 🤝 Relational engagement is based around networking, such as following members, private messaging and joining clubs. Every community is unique, so it's essential to start by defining what meaningful engagement means to your community. If you're a s…

When someone lands on your community for the first time, their decision to stay or leave happens in seconds. A confusing layout, long registration form or silent homepage can drive them away. To keep them around, provide an engaging first impression with clear next steps and a sense of progress. This guide will provide the tools and guidance community managers need to build a smooth onboarding experience for their community. 🛠️ Your onboarding toolsSocial & Enterprise SSO - One‑click registration with Google, Apple, and enterprise SSO protocols. Alert System - Send must‑acknowledge messages (welcome notes, rules updates) to individuals or groups. Profile Completion - …

You can get a lot of data from your Invision Community. We have charts and graphs for almost every item you can think of from reactions used to time to solution. However, it can be hard to extract meaning from the raw data and even harder to organise the charts. Our June release of Invision Community 5 aims to solve both of these problems with “My Charts” transforming into a much more useful “Saved Reports” feature and the addition of a key community health metrics dashboard. Let’s dive in! Saved ReportsPrevious versions of Invision Community had the ability to save charts to a single page that only you could see. This was fine but it meant that all your key metrics were …

We've all been there. You accidentally remove the wrong block when using the Page Editor, and that custom HTML or WYSIWYG editor block is gone forever. You may have also moved some blocks around, only to realise the layout was perfect before. The new Invision Community 5 Page Editor is a powerful tool that enables you to create custom pages using your community data. We know how effective it is; we have used it to build out this site. We also know the pain of deleting the wrong block or wanting to revert to a previous layout. Our Invision Community 5 July release introduces the ability to roll back to a previous version, providing confidence in using the Page Editor, kn…

It’s been four months since Invision Community 5.0.0 was released and we’ve had a lot of feedback over those months which has fed into a number of improvements. While we have a number of bigger features in the pipeline, sometimes the smaller improvements which improve your time on the community can have a bigger impact. Let’s take a look at those changes. Tag usage chart filtersOur re-imagined tagging system brings content from across the suite into a single page offering opportunities for secondary categorization. The AdminCP statistics chart for tag usage was updated with a customizable filter so you can drill down by app and sections allowing you to look at tag usage i…

Enhancing the Mobile Experience with New PWA FeaturesAs part of our ongoing mission to ensure Invision Community 5 feels as smooth and modern across all devices, we’re pleased to announce several improvements in 5.0.10 that enhance the Progressive Web App (PWA) experience. What is the PWA and how do I use it? A Progressive Web App (PWA) is a mobile-optimized version of your community that users can add to their device’s home screen, just like any regular app. It launches in full-screen and supports push notifications and badges (when enabled). To install the PWA: iOS/iPadOS: Tap the Share button in Safari (square with an arrow), then tap "Add to Home Screen." Android: T…