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Help with Event Management (Ticketing)

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Some issues with the Will Call piece.

On the old system when looking at will call requests I can click export to csv

2026-08-23_15-43-10.png

When I go to the IPv5 system I don't see anyway to import those requests via the exported CSV.

Found this issue of no import option trying to test to see if there is a bug when searching for someone and results are showing archived even when archived is not checked.

Example on the IPv4 system:

2026-08-23_15-45-48.png

Can you tell me how to import the CSV for Will Call Requests?

  • Author

No worries, this isn't urgent.

I found a couple of things on the new system in addition to the Import Will Call Requests

Archive records doesn't seem available for Ticketing or Acounting

2026-08-23_15-55-10.png

A simple typo in the Will Call Request form

2026-08-23_15-51-42.png

  • Author

Ran across this error when looking through Accounting for Import options. When I clicked on Booths to view options I seen this error

2026-08-23_16-00-50.png

  • Author

This could be because some booths don't have the Product Department Category assigned. Is it possible to add a export and import of products existing. I could see where updating the Product Category using a spreadsheet would be much faster than going to each product and manually assigning.

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