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There's a lot for your members to love with Invision Community 5, and we recently covered five of the best features. Today, I want to discuss five features your team will love. One of the main concepts for Invision Community 5 was to reduce the complexity of power-user tools like theming and page building. These functions had been built around those with deep technical and coding knowledge, locking out many community teams. We also wanted to build new tools to help busy community teams organise, moderate and identify trusted members. Did we achieve that? Let's look at five new features we think your team will love in Invision Community 5. The new theme editor I can't describe how much I love the new theme editor. It is everything we wanted for Invision Community 5 and more. Now, anyone can manage their theme without needing to be knowledgeable in HTML and CSS. There's so much to discuss, so it's best to head over to the news article we put together. From an easier way to select colours and drag-and-drop header arrangements to simpler ways to upload logos and preview your community on tablets and mobiles, the theme editor puts all the power and complexity of managing themes into the hands of your community team. The editor, combined with the new views, such as the feed view for forums, article-like featured first post in topics, and the new sidebar view, Invision Community 5, really does take things to the next level. The new page editor We've taken the concepts of drag-and-drop widgets to a higher level with Invision Community 5. You no longer need to create custom blocks using HTML and CSS to produce fantastic custom pages. With the new page editor, you can access a library of pre-built widgets with multiple view options, such as grids, rows, and carousels. Coupled with the power of Pages databases, you can quickly build custom pages to showcase the best content from your community. Jimi, a valued customer, recently created a walkthrough video showcasing the new theme and page editors. It is a must-watch to experience the system's power. Assign topics Getting the right help to your members at the right time can take time and effort. Pairing a community question with the expertise of specific team members can require some manual overhead with external systems. It can also be difficult to hold your team accountable, ensure they are answering questions in good time, and get an overview of their assignments. These issues are fixed in Invision Community 5 with the topic assignments feature. You can assign a topic to a specific member of your team or a group of members. You also have complete oversight on the volume and time required to reply to your entire team. It's a great feature that helps keep your community running smoothly. Badge creator and icon picker This feature is a dark horse. At first glance, it looks like a nice feature, but perhaps it is something that you may not use. However, I believe this is a feature your team will love. There are many areas where you may need custom graphics. We have rank badges, one-off celebration badges, custom reactions and more. In the past, you'd have been required to do this with apps like Illustrator or Photoshop and import them back in. As part of our vision to bring power tools to everyone, we built a badge creator that allows you to combine over 1,700 icons and hundreds of emojis with badge backgrounds to quickly create custom badges and reaction icons. It really only takes a few minutes to create all the custom graphics your community needs. In addition, there are now many areas, such as menu items, where you can use icons and emoji to enrich your user experience. Who doesn't love the ability to create badges without needing a designer? Community Experts Community experts are vital to the well-being of any community. The Pareto principle holds true in your community. Twenty percent of your members create eighty percent of the interactions across your community, but featuring those members to newer users can be difficult. In the past, we've relied on metrics such as the date they joined and the number of posts they've made, but these celebrate longevity but not expertise. Invision Community 5 uses a bespoke algorithm to identify and feature experts based on the speed, accuracy and helpfulness of their responses. This not only celebrates those members with an exclusive badge and notification, but it also helps other users identify those community leaders who are more likely to help them and guide them through their journey with you. We think your team will love that Invision Community 5 identifies these members for you and allows them to help lead your community. I could have easily written about ten features your team will love, but these are my top five. Do you agree? Which features are you most looking forward to? Let us know in the comments.View the full post

As we move closer to releasing Invision Community 5, I wanted to review a few key features I believe your members will love after you upgrade to Invision Community 5. The all-new editor We have to start with the brand new editor, recoded and redesigned from the ground up. The new editor is not just faster and leaner, but also remarkably user-friendly, ensuring an upgraded experience for your members in Invision Community 5. Your members will love the streamlined toolbar that no longer hides buttons on smaller devices. They'll also appreciate the new emoji and icon panel, which allows them to insert over 1,700 icons to enhance their posts. Content boxes, resizing images, and media embeds via drag handles will also be well received. Finally, small UI improvements, such as new line arrows on blocks that can be tapped or clicked to insert new lines accurately, will end fiddly cursor placement and settling for poor spacing. The editor is the most important touch point within your community, so we wanted to ensure that Invision Community 5 does this perfectly. New live community features I can speak from experience that when I see other people typing, I'll stick around to see what they say. Likewise, if I post a topic and I see multiple people reading it, I'll keep tabs on it to see if any replies come in. These are not just great engagement features but also an exciting experience. Invision Community 5 takes it further, blurring the lines between group chat and a traditional topic. Now, when a new reply or reaction is made, it will appear magically on your screen, keeping your members on site for longer. Your members will love feeling like they are part of the live community and watching reactions and replies in real-time. They'll also appreciate seeing their notification bell numbers increase without having to refresh or move between pages. Topic Summaries Time is our most valuable resource. Your members use many apps and communities in a day, so when they make time to visit your community, we want to ensure that they get the most from your forum in the shortest amount of time possible. Long topics are great but few have the time to read through dozens of pages. Topic summaries take the very best of a topic and remove the rest, allowing your members to optimize their time well while on your community, making their experience more efficient and productive. They'll love keeping up to date with more topics without scrolling past gifs and side quests. Dark mode and the new mobile experience Late-night scrolling becomes much more comfortable with Invision Community 5's native dark mode. Your members will love being able to choose a mode or allow it to sync with their devices, giving them a uniform experience across the many apps they browse. They'll also appreciate the new user experience, which includes improved performance, better accessibility for screen readers, and a vastly improved phone experience. We've made sure Invision Community 5 is mobile first. The new tagging experience Invision Community 5 reinvents tagging to make it more community-focused and increase content discovery across all apps. With its new tag pages, you can easily bring gallery photos, forum topics, events, and blog entries into a single page in Invision Community 5. Your members will love following their favourite tags to get notifications on new content and discover more of your community they are interested in without having to browse many forums and different areas of your community. These are just the top five features we think your members will love. Are you looking forward to these features or perhaps some of those not mentioned here? As always, let us know in the comments.View the full post

Invision Community 4.7.19 will be released in November and contains many updates along with the report center improvements. While Invision Community 5 moves through the beta process, I wanted to let you know about all the updates coming in Invision Community 4. I've already spoken about the Report Center updates, which bring more professionalism and compliance to that area, and this blog will outline a few other highlights for the forthcoming release. Dormant Account Login Notification Keeping member accounts secure is a top priority for all community teams, and with data breaches containing usernames and passwords regularly shared on the dark web, it makes sense to be vigilant to a potential account takeover. Your members will now receive an email if a successful login occurs six months or more since the last log in to ensure the account is still in the right hands. If the account owner is not responsible for logging in, they can contact the community team to ensure the account is returned to the owner. Prepare for Invision Community 5 We have added a new information dashboard to the AdminCP so you can review the impact of the upgrade and ensure the PHP and MySQL versions are suitable. Of course, our Invision Community Cloud customers need not worry about this as we take care of it for you. You can also see impacting items you may want to know, such as deprecated and removed features that your community currently has enabled. This dashboard is a great starting point for evaluating your upgrade when the time comes. SEO Improvements We regularly review SEO best practices to ensure that your community presents itself in the best way to search engine bots and spiders. This update comes in two parts; the first is a new crawler setting to reduce links on the page for guests and search engine bots. This new feature removes hyperlinks around dates in comment feeds and removes the sharer menu item that shows the sharing box. These links dominate the crawl budget for little value, leaving little time for crawlers to work their way deeper into your content. The second SEO-focused feature is the permalinks to specific comments throughout the community. Currently, the permalinks point to a content handler (do=findComment&comment=123) that locates the correct page number and then issues a 301 redirect to the correct page (topics/1-topic-title/page/2/#comment-123). While 301 redirects are not a problem for search engines, and it's been a long time since a 301 redirect incurred any SEO penalty, the permalink is in a different format to the actual comment URL, which is handled via a fragment. Putting aside search engine optimization for a moment, working to eliminate a lot of redirects positively impacts performance. The new permalink is simply the actual link using a fragment to locate the post in the browser's viewport. This removes the need for a 301 redirect and reduces any search engine confusion over the permalinks canonical URL. Of course, the page number may change if topics are merged or many posts deleted, and we have some client scripting magic to handle that eventuality. It's an exciting time here at Invision Community with a brand new version in development and several new features for our stable product line. Let us know if you have any questions in the comments.View the full post

Invision Community 5 is currently in beta testing for all customers with the Invision Community Classic license. Invision Community Cloud customers can request a private demo to test the latest version. After months of development work, we're pleased to move Invision Community into beta testing, the final phase before its stable release. We'd love your help to find the last few bugs. You can join our Invision Community 5 Beta Testing Club and download the beta onto your test site or request a cloud demo. During the early stages of testing, we've implemented a lot of feedback, and I wanted to show you a few of the key changes we've not discussed in previous news blogs. Image Resizing Our brand new Invision Community 5 editor has many great features and quality-of-life improvements, one being the ability to resize images via drag handles. You can still specify a precise pixel value in the image menu, but the ability to resize using grab handles makes it easier to find the right size for your images. ResizeImage.mp4 Embed Resizing We can also resize embeddable media, such as YouTube, in the same way as you resize images. You can resize by using the grab handles or set a specific pixel value, giving you fine control over the size of your embedded media. embedresize.mp4 Page Editor Widgets We spoke about our new page editor in a recent blog, but a common request was to make it easier to find the right widget without a lot of scrolling up and down the menu bar. We've implemented a search filter enabling you to quickly find the right widget and a favorites system to pin your most used widgets to access them much quicker. widgets.mp4 Pages Database Layout Options A common request has been to make changing the look of the Pages database index and listing easier. Currently, with Invision Community 4, this means coding new templates by hand or using one of the many excellent pre-designed templates available from third-party developers. With Invision Community 5, we've brought the same magic we used with widgets to databases, allowing you to select from many layout options such as rows, grids, and wallpapers. You can still use a custom template, but these new layout options make it much easier to get the UI you need for your community. pagesDatabase.mp4 These are just a few of the many changes implemented since we opened Invision Community 5 for testing. We hope to see you in the beta club soon!View the full post

Invision Community 4.7.19 contains a significant upgrade to the Report Center to improve compliance and professionalism within the reporting workflow. The existing report center functions well enough but lacks some of the more professional tools modern communities need when managing complaints. In previous versions, a member or guest reported a piece of content, such as a comment or topic, which was then handled by the community team behind the scenes, and the report closed when dealt with. It was up to the community team to inform the original content author if any decision was made and to inform those who reported the content of the outcome. The Invision Community November update improves the report center with a better workflow, including asking those reporting the content the reason for the report, notifications on the report outcome, and the content author being notified as to why their content was moderated. Now, a report can be closed as valid or rejected. These new completion statuses allow you to signal whether your team found the report valid or whether you decided that the report was not required and thus rejected. Let's look at what has changed. Admin Control Panel The initial Report Center interface now has various options to control how the public reporting form works. From here, you can configure how reporting works for guests, whether they are required to leave a name (email is always required), and whether a message is required for the report. Content Author Notifications In this section, you can create notification templates that can optionally be sent to the author of the original content when choosing to complete or reject the report. Report Types In previous versions, report types were solely for automatic moderation. In this update, we've brought report types to both automatic moderation and public reporting. Gathering the reason content has been reported is vital in deciding the outcome. Each report type can also accept a message sent to the person who made the report depending on the valid or rejected outcome via an email notification that can be opted out of. Reporting Content Now, when a logged-in member or a guest user reports content, they can select from one of the pre-configured report types. If a guest is making the report, they are asked to leave their details along with a message to accompany the report. Managing Reports When managing reports via the ModCP, the interface has been updated to make the status of the report and the reasons for the report clearer. This screenshot shows green rows, which are new reports that still need to be managed by the team, along with yellow rows, which are currently under review. Each row of reported content can have multiple reports from different members, and the reason for those reports (such as Spam, Offensive, etc) is shown in labels. Viewing reported content now shows more detail in the user reporting section. If a guest has reported the content, the guest's name and supplied email address are shown, and clicking this allows you to send an email to them. The reason for the report is now shown. For each user report, you can change the submission reason, and this change is logged in the moderator comments to create an audit trail. You can now mark the report as Complete or Rejected, which will trigger an email for all those who have reported this piece of content. You can also send one of the notification templates to the content author to update them on why their content has been moderated. This email to each person who reported the content contains the date, content title, and reason for reporting, along with the pre-configured message for the report outcome. In this case, the report was flagged as valid, and the message to the person who reported it confirmed the outcome. Putting it together These changes help automate notifying both the author of the content and the person who reported the content on the outcome. Let's look at an example flow to understand how these new tools help the workflow. In this example, User A (Author) creates some content, and User B (Reporter) decides to report this content, choosing "Offensive" as the reason for the report. The moderation team picks up the report, examines the reported content, and decides that the report is valid, so they mark the report as complete and choose to use a notification template to tell the content author (User A) that their content has been removed. As the report has been flagged as complete, the person who reported the content (User B) receives an email telling them the report has been upheld and action has been taken. We hope these changes improve your experience with the report center. Let us know what you think below.View the full post